Strategic Framework Plan for 2005 - 2006
Technical Services and Archival Processing Team conducted a written AllStaff survey in March of this year to measure our progress and determine the needs of the teams we support. The results were compiled and we evaluated the items that exhibited the largest gaps between being rated as Most Important and Needs Improvement. A summary of the results follow in the chart below.
The results reflect the ongoing critical nature of accurate holdings and links; handling of missing items; and maintenance and cataloging of materials.
A current situation analysis completed in the spring emphasized the following key trends potentially impacting the directions we take.
External Environment
- Reduction in State funds and prospective give back to University
- Increase in electronic materials
- Increase in Google services
- Proquest/UMI theses and dissertations full text online, and electronic submittal from the University's Graduate Office.
- Increase in use of DOIs, digital object identifiers, to take a customer from a citation to a full-text documents
- Increase in online ordering capabilities from vendors
- Vendor inaccuracies in holdings information
- Increase demand for access technology, i.e., terminals, platforms
- Increase in pay-per-view
Internal Environment
- Budget issues and eeductions xontinue
- Vacancies – filling positions will be based on prioritized needs
- IR Managers will have reduced buying power
- Temp hires and GA requests will be closely vetted
- Perhaps reduction in student wages
- Need new technology, no dollars to purchase
- Increased withdrawals of physical materials
- Space issues continue with associated collection movements
- Need for more access terminals
- Continuing decreases in physical materials receiving
- Less physical processing
- Changes requested by A & D and SLRP
- “Developing New Competencies” from the HRAPT includes handoffs and competency analysis tools to assist us in planning new work
- Establishment of new library-wide cross-functional strategic teams
Given this information, TSAP met, reviewed, and evaluated potential project work. The following is the short list that was felt could be reasonably pursued while awaiting the formation and decisions of the new library-wide, cross-functional teams. These projects/activities are:
Projects
- OCLC / Arabic Cataloging Project
- Claims/Cancellations Project [Continued]
- Electronic Dissertations
- Outsourcing Management
- Web Overhaul
- In-house Circulation Statistics
Although we have not begun work in the following areas, they are on our list of projects to undertake. We anticipate this work to be spearheaded by DLIST, but staff is ready to assist in any way possible: Millennium server upgrade and the new URL link resolver evaluation and implementation.
The other major area of ongoing concern as shown by our needs assessment is the accuracy of electronic holdings. Last year we piloted a new work team, Electronic Resources Team (ERT). It is clear that this specific work is critical to the library's future. Consequently, TSAP will continue the ERT as an official part of its organization. This team continues to work on inaccurate holdings information and link issues on a daily basis as part of its functional work.
Two TSAP cross-functional teams continue work this fiscal year. The Leadership Group provides overall guidance to work teams, and the Data & Statistics team assists with the continuing collection of ARL statistics and staffing model statistics for the team and the library.