TST Strategic Framework for 2008 /2009


Vision

We connect the Libraries' resources and the Libraries' communities to enable learning and discovery..

Mission

We purchase, license, build connections, and preserve scholarly resources to ensure a trusted information environment that enables the discovery and dissemination of knowledge.

Customer Statement

Research Support Services Teams (RSS), Library Support Services Team, and other intergrated library staff are our internal customers.

University of Arizona staff, students, and faculty; Arizona community members; and visiting researchers are our core external customers.

Other libraries are our secondary external customers. The Association of Research Libraries (ARL) is an external customer for our statistics.

  

Internal Environment

Quality Standards   Quality Standards
Work teams will look at our QS's and see how they can be adjusted due to the reduced staff that has impacted us greatly. Two employees retired as of November and three employees were shifted to other teams.
Several of the ones highlighted in yellow are new and the rest are emphasized as most important to customer service.

Projects
Implement Next Generation Search Interface-Worldcat Local
 Million Books Agricultural Documents?
Integrate Poetry Center records into OPAC (35K records)
Media Art Library ? (Negotiating the memorandum of understanding)
Evaluating work and staffing in TST