--INTERIM--

Social Sciences Team Framework 2007-2008
Projects and Activities

 

Important Dates:

SST Framework Goals:
September 15, 2007: Strategic Framework Completed by SST
October 30, 2007: Functional Teams Report to Cabinet
February 13-20, 2008
Functional Teams Report to Cabinet
June, 2008 : Final Reports from Functional Teams with Summary of Last Year and Directions for Next Year
 
Personal Goals:
August 1 - September 7, 2007: Personal Goals Documents Completed

Note: Cross-functional teams, grants, needs assessment and outreach could be incorporated into several of the projects as appropriate.

Project 1:  
Information Resources Management Effectiveness
Project 1A:
Needs Assessment
Project 1B:
Spending Plan
Project 2:...   Education
Project 3: New Initiatives
Project 3A:
Arizona Electronic Atlas
Project 3B:
Virtual Federal Depository
Project 3C:
Afghanistan Digital Libraries
Project 4: Evaluation of Team Work and Competencies Needed
Project 4A:
Inventory & Evaluation of SST Activities
Project 4B:
Identify Competencies
Project 5: Planning for Research West

Key Result Area: Information Services

Project 1: Information Resources Management Effectiveness

(P1 - Managing Information Resources, P2 - Acquiring)

1A: Needs Assessment

 

Problem Statement: SST does not have the proper data to accurately assess information resource use and customer needs.
Purpose/Objective: Develop, conduct and analyze an assessment about the information resource needs and use by SST faculty, graduate and undergraduate students.

Parameter Statement:

a) Project Scope

SST librarians will identify survey methods and tools working with the Libraries' Needs Assessment (NA) Coordinator to survey all SST departments’ faculty and students. SST will work with the NA Coordinator to develop and administer an online survey.
b) Resource Constraints Tools not yet available or tested.
c) Project Assumptions Use of the aforementioned tools will result in usable data for informed decision making around information resource acquisition.
Outcome for Customer: Collection will match customer needs better because of targeted use of collection funds.
Measurement Methodologies:
  • Investigate what needs assessment tools exist. Consult with Hitoshi Kamada on this.
  • Explore possibility of using Survey Monkey.
  • Consider how many departments to survey.
  • Measure how well information needs of those surveyed are being met to create a benchmark and plan to continue to meet needs and assess how to meet unmet needs.
Quality Standard: By 2010, 95% of our customers indicate satisfaction with the information resources made available through the Libraries (effective management).
Quality Standard: By 2010, print serials have declined to 30% of serial subscriptions. (SST notes that this will not apply uniformly to all SST areas.)
Quality Standard: By 2010, e-books have increased to 25% of owned resources. (SST notes that this will not apply uniformly to all SST areas.)
Goal: SLRP 3-5 year Goal: Library customers have seamless, on-demand access to information resources and services needed to accomplish their research, scholarship, teaching and learning.

Key Result Area:

.

Information Services

SLRP Strategy 2– Acquire and provide quality information and information services using the most cost-effective means. [context: cost-effective does not mean always going with the cheapest; it means that cost must be considered and the results must be worth the cost; cost-effective means economical in terms of the goods or services received for the money spent; this strategy applies to all aspects of acquiring and providing access to information and services, not just to acquisition or licensing]
Strategy:
  • Develop, conduct, and analyze a survey about the information resource needs and use by SST faculty and Grad students and selected undergraduates.
  • Customer usage data collection and analysis policies, procedures and quality standards are in place and providing actionable data for decision making in collection management.
  • Continued reduction and/or reallocation of space for materials storage, including goals for allocation of flexible space.


Leads: Sara, Jen, Brenda, Laura C.
Priority: High
Begin: September 1, 2007
End: April 30, 2008

Milestones:

  1. With SST members define areas to survey/focus of survey (September 2007) Done
  2. Consult with assessment coordinator about how to develop a survey and use survey monkey (September 2007) Done
  3. Complete Human Subjects Training (October - November 2007) Done
  4. Design survey questions (January 2008) Done
  5. Revise initial questions based on team feedback (February 2008) Done
  6. Obtain Human Subjects approval before proceeding (In progress)
  7. To test questions, complete interviews with 4 selected faculty (February 2008)
  8. Revise questions based upon test interviews (February 2008)
  9. Library liaison interview faculty in most departments (March 2008)
  10. Review results (March - April 2008)
  11. Report results (April 2008)

 

Project Updates:

  1. Met with Hitoshi September 13. Discussed various needs assessment tools and format to determine the most appropriate technique for this assessment.
  2. Met with Hitoshi October 10 to review the results of LibQual+ Survey for SST customers, discussed literature reviewed and began identifying questions to provide SST with the specific information needed from customers.
  3. After discussion, determined that early spring would be a more feasible date of completion than the originally planned fall date.
  4. Reevaluated methodology - January 2008.
  5. Determined that interviews with standard questions would be more productive for determining needs rather than wants
  6. Decided to develop and pre-test questions with 4 faculty prior to wider interviews.
  7. Considered use of Atlas TI as an analysis tool, but after consulting with Hitoshi, determined that it was not appropriate.

Report on Quality Standards:

 

Information the Libraries Need to Know:

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1B: Spending Plan

SST librarians will evaluate results from its spending reduction plan in October 2007.

Phase Two - SST Spending Reduction - 2007-2009

Problem Statement: The Social Sciences Team is facing cuts to its base budget for FY07-08, FY08-09 and FY08-09.
Purpose/Objective: To identify information resource candidates for cancellation to help the Libraries meet their budgetary obligations.

Parameter Statement:

a) Project Scope

SST members will focus cancellation efforts in their assigned LC areas and formats in cooperation with MAT and TST.
b) Resource Constraints Not all collection analysis tools provided sufficient data to support decision making.
c) Project Assumptions All IR managers will participate in this spending reduction.
Outcome for Customer: Customers will continue to have access to the most important materials, whether available locally or through other means e.g. ILL and other document delivery, due to effective selection methods.
Measurement Methodologies: Total number of dollars cut from serial titles and monograph approval plans.
Quality Standard: By 2010, print serials have declined to 30% of serial subscriptions.
Quality Standard: By 2010, e-books have increased to 25% of the collection.
Goal: SLRP 3-5 year Goal: Library customers have seamless, on-demand access to information resources and services needed to accomplish their research, scholarship, teaching and learning.

Key Result Area:

Information Services

 

 

Strategy:

SLRP Strategy 3 – Acquire and provide quality information and information services using the most cost effective means. [context: cost-effective does not mean always going with the cheapest; it means that cost must be considered and the results must be worth the cost; cost-effective means economical in terms of the goods or services received for the money spent; this strategy applies to all aspects of acquiring and providing access to information and services, not just to acquisition or licensing]

  • Customer usage data collection and analysis policies, procedures and quality standards are in place and providing actionable data for decision making in collection management.
  • Continued reduction and/or reallocation of space for materials storage, including goals for allocation of flexible space.
Strategy: SST will cut $288,259 using the tools and approaches as follows:
 

Monographs:

  • Circulation Analysis
 

Electronics:

  • Usage Data - by month
  • Overlap Coverage
  • Ease of Use
  • Database usage is located at:

Z:\Teams\SST\SST\Information Resources Work 2006-2007\Databaseusefrom ScholarlyStats.xls

 

Serials:

  • Limited Citation and Usage Data
  • Cost and Space
  • Needs Faculty Input
  • Other On-Line Search Tools
  • Is it part of a Package/Membership?
  • Paper Indexes that are not really used?

Leads: Mary, Atifa, Brenda
Owners: IR Managers
Priority: High
Begin: August 2007
End: October 2009

Milestones:

  1. All IR managers will review the appropriate lists to begin cancellation process by September, 2007. Done
  2. All IR managers will review year two cancellations, add to them if possible, and be ready to submit lists to TST by September 30, 2007. Done
  3. Develop strategy for the next 3-5 years cancellations by October, 2007.
  4. Communicate with Puvill, Bach, Libros en Vientes, L.A. Bookstore and others to ensure that their shipments do not exceed our budget allocations. Done
  5. SST Librarians have compiled lists of journals for possible cancellation and made these lists available through the Libraries' Spending Reduction Page:   http://intranet.library.arizona.edu/spendingReduction/ Done
  6. SST Librarians have been receiving feedback from faculty and graduate students as well as other interested people, and have been responding with informative explanations of our spending reduction rationale. This has attempted to give a broader understanding of our spending reduction exercise. Done
  7. SST librarians determined amounts to be cut from: monographs, serials and electronic formats: Done
  Appropriation % to Cut Total to Cut: Amt to Cut Year #1 Amt to Cut Year #2
Monographs
$764,008
40%
$114,000
$58,000
$56,000
Electronics
$236,791
20%
$57,000
$28,500
$28,500
Serials
$732,945
40%
$114,000
$57,000
$57,000
Continuations    
$3,259
$2,259
$1,000
Totals:
   
$288,259
$145,759
$142,500

Project Updates:

 

Report on Quality Standards:

To meet the above quality standards, SST IRM's have continuously worked on reducing print serials and books while increasing electronics when they are available. (Ongoing)

 

Information the Libraries Need to Know:

 

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Project 2: Education

(P6 - Educating)

Key Result Area:

Information Services

SLRP Strategy 3 – Acquire and provide quality information and education services using the most cost effective means. [context: cost-effective does not mean always going with the cheapest; it means that cost must be considered and the results must be worth the cost; cost-effective means economical in terms of the goods or services received for the money spent.]

Problem Statement: The UA Libraries currently have no systematic approach to information literacy education for graduate students/programs. We surmise, in the absence of good data on library education overall, that this has resulted in an inefficient use of library resources that has left many graduate students under served.
Purpose/Objective:

Develop and pilot a program for graduate education focusing on their research and disciplinary needs.

Parameter Statement:
      a) Project Scope

The Social Sciences Team will identify areas in which to focus pilot projects. Projects will focus on graduate students as students, researchers and members of a disciplinary community, but not as GATs or RAs. Focus design and development of products and services on opportunities discovered through an analysis of the graduate student workflow.

      b) Resource Constraints

  • Appointment of all members to work on this project is not yet complete. Project will not begin until September. 
  • No additional funds - other than one-time funds requested by team. Constraints in resources in SST.

      c) Project Assumptions

  • Pilot projects will result in models, tools, or approaches that could be applied to other disciplines. Potential strategies might include: social networks and peer to peer educational strategies.
  • Approaches are scalable - reaching the most students at the most appropriate times with the fewest resources.
  • Faculty are considered stakeholders, but not the subject of the pilot
  • SST Project Team determines which graduate programs to work with, based on their own assessment of the opportunity of the programs for success, the leverage they hold, established relationships with the departments, etc.
  • When programs are selected, that selection should take into consideration the diversity of the pool of programs so that methods are tested in diverse conditions.
  • There may be other individuals from outside the Project Team asked to participate in the pilot.

Outcome for Customer:

  • Graduate students become more effective researchers
  • Pilot project strategies that can be “scaled up” for other disciplines
  • Scholarly communication issues built into graduate educational efforts (intellectual property and open access) (moved from Outputs)
Measurement Methodologies: Survey and focus groups
Goal SLRP 3-5 year Goal: Library customers have seamless, on-demand access to information resource and services needed to accomplish their research, scholarship, teaching and learning.
Quality Standards: By 2010, 80% of undergraduate majors will successfully demonstrate one or more information literacy competencies as defined by departmental learning outcomes and/or major core course learning objectives.

Leads: Louise and Atifa
Other Members: Chestalene Pintozzi and Jill Newby

Resource: Laura Carscaddon
Priority: High
Begin: August 15, 2007
End: March 1, 2008

Barriers:

Next Steps:

Project Update: (October 10, 2007)

 

Report on Key Quality Standards:

See "Project Update" (above) for progress toward this goal.

See "Information the Libraries Need to Know " (below) for quality standards not being met.

Project Update: (February 28, 2008)

Information the Libraries Need to Know:

 

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Project 3: New Initiatives

(P3 - Organizing, P4 - Preserving and Storing)

Key Result Area:

Digital Library

Strategy 2: Create, support and improve seamless electronic access to content and services within the UA Libraries and CCP and across the University. [Context: make it easier for customers to connect with the physical and electronic collections and services provided by the Libraries/CCP and those of the University.]
Goal: SLRP 3-5 year Goal: Library customers have seamless, on-demand access to information resources and services needed to accomplish their research, scholarship, teaching and learning.

Quality Standard:

By 2010, 95% of our customers indicate satisfaction with the information resources made available through the Library (effective management).

Strategy:

SLRP Strategy 4: Employ the most cost-effective means of delivering quality education services to customers.

 

3A: Arizona Electronic Atlas...........................................................................

 

Key Result Area:

Digital Library

Strategy 2: Create, support and improve seamless electronic access to content and services within the UA Libraries and CCP and across the University. [Context: make it easier for customers to connect with the physical and electronic collections and services provided by the Libraries/CCP and those of the University.]
Problem Statement: Customers want electronic access to materials.

Purpose/Objective:

Enhance the functionality and data availability of the AZ Atlas through collaboration and partnerships.

Parameter Statement:
      a) Project Scope

Provide Arizona spatial data that meet customer needs.

      b) Resource Constraints

Funding, staffing, equipment and timeline.

      c) Project Assumptions

Atlas continues to be a strategic project.

Outcome for Customer:

  • Increased use of the Atlas as a result of enhancements.
  • Mapping outreach data in the Atlas leads to the recognition of the impact of campus outreach in the state.
Measurement Methodologies:
  • Number of new data sets added
  • Number of groups the Atlas is marketed to
  • Number of metadata records updated or created

Lead: Chris

Priority: High
Begin: August 13, 2007
End: June 30, 2008

Goal: 

Context: 

Milestones for One-Time Funding:

  1. Work with research specialist to provide any needed information in a timely manner. (September, 2007)
  2. Coordinate work of the research specialist and the Atlas technical team to have the Atlas enhancements incorporated into the Atlas site. (December 15, 2007)
  3. Monitor the appropriated $10,000 fund from SST fund lines for acquiring data to support the Atlas. (Ongoing)

General Milestones:

  1. Work with faculty to integrate the atlas into class assignments. (August 2007)
  2. Develop project plan for Atlas. (August 2007)
  3. Continue to market the atlas to as wide a group as possible (after enhancements complete). (August 2007)
  4. Provide workshops to relevant IS Librarians on using the Atlas (after enhancements complete). (January/February 2008)
  5. Train Knowledge River Student. (September 2007)
  6. Evaluate Knowledge River student at end of first semester. (December 2007)
  7. Develop metadata for spatial data available in the Atlas. (December 2007)
  8. Review data sets suggested for possible inclusion into the Atlas by Atlas users and research additional data sets. (Ongoing)
  9. Prioritize and decide on new data sets to load. (Ongoing)
  10. Work with faculty to develop additional map themes for the Atlas. (Ongoing)
  11. Investigate additional funding for Atlas enhancements working with the Libraries' Grants Coordinator. (Ongoing)

 

Project Updates:

 

 

 

Report on Key Quality Standards:

 

 

 

Information the Libraries Need to Know: 

 

 

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3B. Virtual Federal Depository

 

Goal: SST will continue its collaboration with GPO to identify and verify fugitive government documents and will continue to replace tangible documents with online depository resources.
Context Statement: Continuation and commitment to a 100% virtual depository library environment.

Key Result Area:

Digital Library

Strategy 2: Create, support and improve seamless electronic access to content and services within the UA Libraries and CCP and across the University. [Context: make it easier for customers to connect with the physical and electronic collections and services provided by the Libraries/CCP and those of the University.]
Process: Selecting Resources an electronic format.
Problem Statement: Customers want electronic access to materials.
Purpose/Objective:
  • Develop enhancing access and creating metadata for GPO.
  • Support national efforts in identifying digital fugitive documents.
  • Assist other depositories in their efforts to become digital.

Parameter Statement:

a) Project Scope

Replace tangible documents with online documents.
b) Resource Constraints Funding, staffing, equipment and timeline.
c) Project Assumptions
  • Every current depository item will be in an online format.
  • Paper copies in the stacks will be reduced.
Outcome for Customer:
  • Increased use of government documents.
  • Increased access to government documents.
Measurement Methodologies :
  • The number fugitive records identified and reported to GPO.
  • The number of tangible documents being replaced by electronic format.

Lead: Atifa

Backup: Laura Bender
Priority: High

Begin: August 15, 2007
End: June 30, 2008

Milestones:

  1. Train Knowledge River student. (September 30, 2007) Done
  2. Set goals and objectives based on the existing benchmark for identifying and verifying fugitive documents. (September 30, 2007-May 2008) Done
  3. Work with KR to process the incoming tangible shipment. (Ongoing)
  4. Evaluate KR student and the project processing (May 30, 2008) Done
  5. Re-evaluate and update profile for 2007-2008 based on the availability of electronic formats. (July, 2007 - Completed) Done
  6. Monitor GPO online resource conversion and availability (Ongoing)
  7. Work with TSAP to update links in catalog (Ongoing)
  8. Promote the concept of a virtual depository to a wide audience (Ongoing)
  9. Provide training in government documents to new library staff (January 2008)
  10. Work with Resource Managers to weed government document collection (Ongoing)
  11. Represent the University of Arizona Depository Library at the state and National Depository Library Council Meetings and Events (August, October, November, 2007 and one in the spring, 2008)

Project Update:

Quality Standards:

Information the Libraries Need to Know:

 

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3C: Afghanistan Digital Libraries

 

Goals:
  • To have a Library and Science Information Program in place by the end of 2008.
  • 1,300 items from grey literature items will be digitized and available world-wide by May of 2009.
  • Increase our grant and collaboration efforts to support the Libraries grants effort.

Key Result Area:

Digital Library

Strategy 2: Create, support and improve seamless electronic access to content and services within the UA Libraries and CCP and across the University. [Context: make it easier for customers to connect with the physical and electronic collections and services provided by the Libraries/CCP and those of the University.]

Quality Standard:
  • By May, 2009, 1300 grey literature items will be digitized and available world-wide.
  • The Library and Information Science Program will be implemented and functional by December 2008.
Purpose/Objective:
  1. To build capacity and long-term sustainability for establishing the Library and Information Science Educational Program and
  2. To provide training and consultation for promoting academic libraries in Afghanistan.

Parameter Statement:

a) Project Scope

  • Obtain funding
  • Create Library and Information Science Module and Programs.
  • Digitize materials and provide access.
Project Assumption:
  • All academic librarians in Afghanistan will be trained
  • All digitized materials will be available world-wide
  • The UA Libraries will be a model in global efforts
Outcome for Customers:
  • There will be more trained staff available in Afghanistan academic libraries
  • Unique grey literature will be accessible to researchers world-wide.
  • Visibility of UA Libraries will be on global level and our expertise will be recognized.

Leads: Atifa & Yan

Priority: High
Begin: September 2007
End: June 30, 2008

Milestones:

NOTE: The Kabul August onsite visit was cancelled by the Dean. New timeline will be proposed.

Preparation was made for Yan to train an IT staff from the ACKU in Dubai. (August 5- August 10, 2007)

Next Steps:

Project Updates:

Quality Standards:

Information the Libraries Need to Know:

 

Key Result Area: Operational Effectiveness
Project 4: Evaluation of Team Work and Competencies Needed

(P9 - Managing Human Resources)

4A: Inventory & Evaluation of SST Activities [Placeholder]

Implement the process designed by the Human Resources Action Planning Team (HRAPT) to identify competencies needed/missing on the Social Sciences Team. SST members gain familiarity with trends and competencies needed in the 21st century academic library. The team is innovative and open to non-traditional ways of accomplishing our work for our customers.


4B: Identify Competencies [Placeholder]

 

Key Result Area: Customizable Spaces
Project 5: Planning for Research West [Placeholder]

Goal

SLRP 3-5 year Goal: The UA Libraries and CCP provide outside the classroom learning environments that give customers the capability to manage information and collaborative relationships in physical and virtual workspaces that are customizable to their requirements.

Strategy: SLRP Strategy 1: Increase the UA Libraries and CCPs capacity to provide and manage flexible physical space and the technological capabilities of the spaces for a variety of research, learning and collaborative activities. [may include addition of new space, remodeling or renovation of existing space, use of moveable walls or easily reconfigurable furniture or other approaches]

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Last updated on October 16, 2007