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Fitness Dimensions – Curriculum, Policies, Practices & Goals
 
Formal Learning Informal Learning
Organization
  • S.O.S. Orientation Modules: 
    • Customer Service
    • Org. Overview-add: Quality Tools and Measures & Library processes
    • Diversity Basics
    • Tours of Library and Campus
    • Team Basics
    • Myers Briggs for New Staff
  • P&CS Orientation
  • Career Progression Orientation 
  • Current L.I.S.T. Orientation Modules: E-mail
  • L.I.S.T. Training for software and systems they administer
  • Consultant/Vendor training for software and/or systems
  • U.S.T. training for Internet and library skills
  • S.O.S. training funds: Staff Development fund, Special Workshops fund
  • Professional Leave Policy: 24 days afforded to everyone with team ok.
  • Team or project sponsored speakers, seminars, open houses.
  • S.O.S. staff-led workshops, facilitation and consulting
  • Vision of organization is regularly discussed and refreshed
  • Internal Assessment of systems and outcomes is made
  • Customer evaluations and LPEMS feedback
  • State of Arizona Quality Awards
  • Job descriptions with updated knowledge, skill and commitment
  • Study groups
  • Learning networks
  • Dialogues
  • Listserve messages, forwarded newsletters, announcements, etc. 
  • Ad-hoc training sessions organized within teams and not requiring library funds
  • Informal conversations in library-wide settings (all staff meetings, library reports meetings) about training needs or resources.
  • Team learning shared at open meetings
  • Customer interactions and influences
Team
  • Team-wide training in work-related technologies, policies, practices
  • Team Orientations of new employees
  • Team assessments and customer evaluations
  • Team review of MCA,s/forecasting of needs
  • Team Groundrules
  • Cross-training of individuals within the team
  • Team-based mentoring, when explicit
  • Team reviews of Team Leader or Work Team Leader
  • Team input on Individual Developmental Reviews
  • Project applications for Institutional and State Awards
  • Required participation on cross-functional teams (MAT)
  • Teamstart for new projects/teams
  • On-the-job training organized informally
  • Team discussions that result in changed ways of working
  • Peer support for learning, "buddy system"
  • Informal referral and resource networks comprised of vendors, customers, and other team members.
  • Team Meetings
  • Team Leader/Work Team Leader ability to assess learning needs and organize response
  • Opportunities for team members to negotiate for time or resources needed to learn and practice skills/knowledge
Individual
  • Individual knowledge, skill and commitment
  • Individual developmental review self-assessment
  • Continuing education: pursuit of certification or degree
  • Conference/ Institute participation
  • Computer assisted learning (eg. CBT)
  • Apprenticeship programs
  • Individual friendships and support system
  • At home reading and writing
  • On-the-job observation and shadowing
  • Personal assessment of needed learning and ability to negotiate time to pursue it. 
  • Individual belief in ability to learn/learning style
  • Experience and learning gained in non-work settings

Fitness Dimensions – Practices and Processes
 
Formal Training & Development Informal Training & Development
Organization
  • Orientation programs include instruction on Quality concepts and methods
 
  • Listserve messages, forwarded newsletters, announcements, etc. 
  • Ad-hoc training sessions organized within teams and not requiring library funds
  • Informal conversations in library-wide settings (all staff meetings, library reports meetings) about training needs or resources.
Team
  • Team-wide training in work-related technologies, policies, practices
  • Team Orientations of new employees
  • Team review of MCA,s/forecasting of needs
  • Team Groundrules
  • Cross-training of individuals within the team
  • Team-based mentoring, when explicit
  • Team reviews of Team Leader or Work Team Leader
  • Individual Developmental Reviews
  • On-the-job training organized informally
  • Team discussions that result in changed ways of working
  • Peer support for learning, "buddy system"
  • Informal referral and resource networks comprised of vendors, customers, and other team members.
  • Team Meetings
  • Team Leader/Work Team Leader ability to assess learning needs and organize response
  • Opportunities for team members to negotiate for time or resources needed to learn and practice skills/knowledge
Individual
  • Individual knowledge, skill and commitment
  • Individual developmental review self-assessment
  • Individual belief in ability to learn/learning style
  • Individual pursuit of certification or higher degree
  • Individual friendships and support system
  • At home reading and writing
  • Personal assessment of needed learning and ability to negotiate time to pursue it.
  • Experience and learning gained in non-work settings