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Agenda Meet in the film inspection room B104 (outside of Jeanne’s office)

    Findings for SLRP 2-4 p.m. (Should be done by the end of next week)
        *Evidence of strength and weakness
    Data Gathering Reports
 
 

AGENDA FOR DECEMBER 17, 1999 [9-12 p.m.] Meet in Room A314 Check in Focus Group Scheduling Finish data gathering analysis from interviews and etc.

Check-in

• Everyone seems to be doing ok and getting ready for the holidays.

• CSA – Jeanne
• Each library team gave a 10-minute report on their CSAs.
• Main Issues
• FAH – digital
• FAST – training digital documents for storage and retrieval
• SET – hardware and software questions
• Why certain software packages don’t work at home.
• SST – marketing services/public relations
• Working with faculty on course design
• Providing technical training
• Writing grant proposals
• Librarian instruction skills in technology
• UST – computer savvy vs. Information Literacy
• Beyond computer skills, i.e., find a book on the stacks, etc.
• Training customer – new/old software packages (Dream Weave)
• MAT – type 2 services when Information Commons goes to the first floor.
• RAMSC – United Kingdom and Australia – how to access what people need in the art world.
• DILG – understand where they fit in the library unable to meet demands. Improve the process.
• Themes
• Training
• Technology
• Organizational issues around technology
• Information Literacy
• Copyright
• Marketing and Public Relations
• Focus
• Having time to get training.
• Practice what was learned.
• Reflection and learning.
• Partner with faculty.
• Time management at work, on the job and home.
• Balance/wellness of self
• Working together with CCIT and ILC.
• Interview people on the ILC APT.
• Other issues
• Being supervised vs. individual accountability.
• Data from other teams.
• Materials Access Restructure Transition Team (MATT).
• Skills inventory (need a list).
• New people need to know these categories.
• Diversity event? Starting point for us! (APT)
• Data Collection.
• Reflect all areas in the library.
• Question "Information Literacy" – meaning is different within staff.
• Add a 3.5 – Presentation Skills.
• Everyone’s work = team responsibility
• Team member (TM) absent from work – another TM can step in to cover work.
• TM should check in with the team when going off and doing own thing.
• Some TMs are self-starters.

1. See a problem – solve it without TM’s input.
2. Not coaching other TMs to improve their team skills, such as, problem solving, decision-making and etc.

• Under 3.6 add – people attached to their schedules, not being flexible
• For 2.1 – Need to know Human Resources (HR) terms such as, basic Policy & Procedures of HR).
• For 2.3 – Accountability, follow through should be known by staff and librarians, such as,
1. PEMS
2. Review process of Individual Goals.
3. Milestones, etc.
• Career Progression – Baseline activities?
1. TM should be first.
2. Was it a team effort?
• Diversity
1. What does it mean to our organization?
2. How do we practice it?
3. What should it look like?
• John Murphy – 6 months on the job.
• What do you thing about the three big categories of knowledge and skill?
• John liked the categories and thought that they were clear.
• He also liked Bob Diaz’s overview to new library employees.
• John had some concerns regarding the Organizational and Social Systems – lacking technology-training systems.
• How does email work?
• What is SABIO?
• Software packages?
• What is ‘F’ drive and how is it used?
• 2.3 Team-based practices is the heart of the library philosophy.
• Team reports’ is confusing.
• Good resource in team meeting.
• Know what other teams are doing.
• Supports team based practices.
• A lot of support in team base at the library and people take advantage of this structure.
• Good for shy people.
• John again said that we were right on target with the categories.
• LIST
• Career Progression.
• Hiring a Systems Librarian.
• Not collaborating with other teams.
• UST
• Trainers for software packages and new products
• Communication skills in:
• Email
• Use of the ‘F’ drive
• Use of the ‘W’ drive
• Web pages
• Dialogue
• Dictionary of acronyms
• ILIC – what type of training will people need and coordinate training of staff?
• Concerns:
1. Network – on the ‘F’ Drive.
2. Need to have cross training on the team for back up.
3. CCT vs. LIST
• Is CCIT customer focused?
• Leaders in training
• Concerned about "hand-offs" from APT to teams.
• Who will get leftovers? (UST/MA)
• Hand off – need coordination – staff development person?
• Timing – needs coordination and negotiation.
• All training
1. Wait for evaluations.

• Technical training – Invite UST, ILC APT, DILG, SST, and LIST to the same focus group session.
• SLRP:
• Give current situation – where Fitness is doing at this time (data gathering).